Privacy Policy

At Mellor we are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience that you can get anywhere.
We use the information we collect about you to provide a personalized shopping experience and to notify you about enhancements to our site and any offers or promotions that we believe you will want to know about.

What information do we collect? How do we use it?

Personal information will be collected when you register at Mellor Online, use a service, or enter an online competition.
Your information will be used to personalize your shopping experience, enabling us to shape our recommendations so that we can tell you about products and promotions that we believe might be of interest to you.
We also monitor general customer traffic patterns and site usage to help us develop the design and layout of our site.
We also use a "Personal Profile Page", which enables you to update your personal information at any time and/or request that we delete your information from our records. This allows us to maintain accurate and up-to-date personal data.

Your Consent

By using our web site, you consent to the collection and use of this information by Mellor Online. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Will Mellor disclose the information it collects to outside parties?

Mellor does not sell, trade or rent your personal information to others. Mellor auto electrical will however pass limited personal information (IP addresses (IP stands for "Internet protocol")) to merchants with whom you have transacted, to ensure that the information given to merchants is accurate.
www.melloronline.co.uk does reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to info@melloronline.co.uk
You have the right to ask for a copy of the information we hold on you at any time. You also have the right to have any inaccuracies corrected. We aim to return this information to you at the earliest opportunity at which point you may reply to the email with any corrections to inaccuracies in our records.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

·         Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

·         If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Data Protection Terms and Conditions

These are the terms and conditions for the contract between:

-  us, Mellor, Mellor Online or Mellor Auto Electrical

-  you, our customer;

for us to supply goods or services as requested by you.

Data Protection

1.       For the purposes of the contract, you are the 'data controller' and we are the 'data processor' for personal data processed in connection with the contract, as per the meanings given to them under the General Data Protection Regulation (GDPR). In some circumstances we may also be a 'data controller' regarding the methods of processing data to facilitate the contract.

2.       When we process personal data for the purpose of the contract we will do the following:

a) Do so only for the purpose of meeting our obligations under the contract, or where the law permits us to do so.

b) Comply with all relevant instructions or requests you give us about processing this personal data.

c) Take appropriate security measures to protect this personal data against unauthorised or unlawful processing, and accidental loss, destruction or damage.

d) Not allow this personal data to be transferred out of, or processed outside, the European Economic Area, unless we have taken such measures as are necessary to ensure the transfer is compliant with all  applicable data protection law.

e) Not pass this personal data to any third party (other than our sub-contractors and key service providers) unless there is a legal statutory obligation to do so or we have your permission in writing.

f)  Provide reasonable and timely assistance to assist you in dealing with data protection related requests relating to data we hold, including to respond to any request from a data subject to exercise any of its rights under Applicable Data Protection Law and respond to any other correspondence, enquiry or complaint received from a data subject, regulator or other third party in connection with the data we hold.

g)  Inform you of any high-risk activities relating to your data.

h)  Inform you of any data breaches relating to your data without undue delay.

i)   Make sure that all our personnel who need access to this personal data for the purpose of the contract keep to this clause.

j)  Provide an encrypted credit card payment facility through SagePay or Paypal, or alternatively provide our bank details for direct payments into our account. If payment is to be taken over the phone this will be done by specially trained staff and credit card details will be imputed into an encrypted payment facility and not retained.

Copyright

Copyright Mellor 2024. All Rights Reserved.

Disclaimer

Images are for illustrative purposes only. All copyright(s) remain legal property of rightful owner(s). Prices, details and all other information subject to availability, terms & conditions, and change without notice.
Any decision made in relation to purchasing goods and/or services as a result of information obtained from www.melloronline.co.uk is your sole responsibility.